Privacy Policy

1. Information We Collect

a) Account Information

We may collect:

• name,
• email address,
• business name,
• login credentials.

b) Review & Business Information

We may collect:

• customer review prompts,
• business-related details,
• review generation preferences,
• generated review drafts,
• QR code interactions.

c) Technical Information

We may automatically collect:

• IP address,
• browser type,
• device information,
• cookies,
• usage analytics,
• session data.

2. How We Use Information

We use information to:

• generate AI-assisted review drafts,
• improve review quality and personalization,
• operate and maintain the platform,
• provide customer support,
• analyze platform performance,
• detect fraud, abuse, or misuse.

3. AI Processing

Inputs submitted through Reviwee may be processed using AI systems to generate humanized review suggestions.

Users should avoid entering highly sensitive personal information unless necessary.

Generated content may be temporarily processed for system improvement, quality assurance, and security purposes.

4. Customer Control

Customers remain fully in control of:

• editing generated reviews,
• choosing whether to submit reviews,
• modifying or discarding suggested content.

Reviwee does not publish reviews automatically on behalf of users.

5. Sharing of Information

We do not sell personal data.

We may share limited information with:

• hosting providers,
• analytics providers,
• AI infrastructure providers,
• payment processors,
• legal authorities where required by law.

Such sharing is limited to operational and legal necessity.

6. Cookies & Analytics

We may use cookies and similar technologies to:

• maintain login sessions,
• remember preferences,
• improve functionality,
• understand platform usage.

Users can manage cookie settings through their browser.

7. Data Security

We implement reasonable security measures to protect user data from unauthorized access, misuse, or disclosure.

However, no internet-based system is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain information only for as long as necessary to:

• provide services,
• comply with legal obligations,
• resolve disputes,
• maintain security and fraud prevention.

Users may request account or data deletion subject to applicable legal requirements.

9. Third-Party Platforms

Reviwee may contain links or integrations with third-party platforms such as Google.

We are not responsible for the privacy practices or policies of third-party services.

10. Children's Privacy

Reviwee is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions become effective upon posting on the platform.

12. Contact

For privacy-related concerns or requests:

• Email: namaste@reviwee.com
• Company: Reviwee

See also our Terms & Conditions.